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Terms of Service

Terms and Conditions​​

​​1. Acceptable Use​​
You may only use this website for lawful purposes in compliance with all applicable local, national, and international laws. Prohibited activities include:

  • Fraudulent purchases or unauthorized commercial resale
  • Use of bots, scrapers, or automated data extraction tools
  • Uploading malicious software or disrupting website operations

​​2. Product Information​​
While we strive for accuracy in product descriptions, images, and pricing, we cannot guarantee perfection.

  • Colors and materials may vary slightly due to monitor settings and manufacturing differences.
  • We reserve the right to correct errors (including pricing) and update information without prior notice.

​​3. Orders & Payment​​

  • All orders require your legal capacity to enter into binding contracts.
  • Orders are subject to product availability.
  • We may cancel orders due to suspected fraud, pricing errors, or stock limitations.
  • Prices are listed in ​​USD​​ (or other specified currency) and are subject to change without notice.

​​4. Shipping Policy​​

  • Shipping costs and estimated delivery times will be displayed at checkout.
  • Delivery dates are estimates only; we are not liable for carrier delays.
  • ​​International customers​​ are responsible for customs duties, taxes, and import fees.
  • Undeliverable packages returned to us may incur a restocking fee.

​​5. Returns & Refunds​​

​​5.1 14-Day Return Policy​​
You may return unworn, undamaged shoes in their original packaging within ​​14 days​​ of delivery, provided:

  • All tags and original packaging remain intact.
  • The return is initiated through our customer support.
  • Return shipping costs are your responsibility (unless the item is defective or incorrect).

​​5.2 Non-Returnable Items​​

  • Customized/personalized shoes
  • Final sale or clearance items (marked as non-refundable)

​​5.3 Refund Processing​​

  • Refunds will be issued to the original payment method.
  • Processing may take ​​5–14 business days​​ after we receive your return.
  • PayPal/bank processing times vary and are beyond our control.

​​6. Intellectual Property​​
All website content (logos, images, text) is owned by or licensed to ​​Hong Kong Pengshun Limited​​ and protected by copyright laws. Unauthorized use, reproduction, or resale of product images/descriptions is prohibited.

​​7. Disclaimers​​

  • Products are sold ​​”as is”​​—we disclaim all warranties (merchantability, fitness for purpose, etc.) to the fullest extent permitted by law.
  • We do not guarantee an error-free or uninterrupted website experience.

​​8. Liability Limitations​​
We are not liable for:

  • Indirect, incidental, or consequential damages.
  • Losses exceeding the total purchase price of your order.

​​9. Legal Provisions​​

​​9.1 Governing Law​​
These Terms are governed by ​​Hong Kong SAR law​​, excluding conflict of law principles.

​​9.2 Dispute Resolution​​
Any disputes shall be resolved exclusively in the ​​courts of Hong Kong SAR​​.

​​10. Policy Updates​​
We may modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the site constitutes acceptance of the updated Terms.

​​11. Contact Us​​
For questions regarding these Terms, please contact us via:
​​Email:​​ help@LifePants.com