Shipping & Return Policy

Order Fulfillment & Shipping​​
All purchases undergo processing within ​​1–3 working days​​ (Monday to Friday, excluding public holidays). Shipping durations depend on the delivery location, with projected arrival dates displayed during checkout.

​​Flexible Return Policy​​
Customers are eligible for a ​​full refund within two weeks​​ of receiving their order. To be eligible for returns, merchandise must meet these criteria:

• Remain in unused condition
• Retain all original packaging materials
• Show no signs of wear or alteration

​​Return Procedures & Reimbursements​​

• ​​Return postage costs​​ are the customer’s responsibility unless the return results from our mistake (such as incorrect or faulty products).
• ​​Refund processing periods​​:
  • Regular refunds: ​​Minimum 14 business days​​
  • PayPal transactions: ​​14–30 calendar days​​ (depending on recipient location)

​​Streamlined Return System​​

1. ​​Reach Out​​: Email our support team at [company email] to request a return.
2. ​​Authorization​​: Once approved, you’ll obtain a Return Authorization code with shipping directions.
3. ​​Return Shipment​​: Dispatch the package to our designated facility (including your RA number).
4. ​​Funds Return​​: After quality verification, we’ll issue reimbursement through your initial payment method.

​​Key Considerations​​

• Initial delivery charges remain non-refundable (except for company errors)
• Products showing damage, modifications, or missing components may be ineligible for returns
• Certain locations may experience ​​extended processing times up to one month​​ for PayPal refunds